Thursday, September 11, 2008

Magnay, Korporaal & the T-word.

(Written in response to articles by Jacquelin Magnay & Glenda Korporaal)


Do you care what Michael Phelps thinks about Tibet?

I certainly don’t.

Sorry if you do, but when I was standing in front of his heaving wet chest after he had broken yet another world record, I just didn’t think to ask him.

The 2008 Beijing Olympic Games have seen the Olympic News Service criticised more than ever before.

And I’m pretty sure the T-word is the reason why.

The differences between these two articles demonstrate the divided opinions on the Service.

Jacqueline Magnay’s article is an opinion piece highly critical of the ONS.

Glenda Korporaal’s article is a researched exploration of the ONS, including official quotes from the head of the ONS.

Whilst in China working for the ONS, I did not come across Korporaal’s piece but I surely did read Magnay’s.

I was incredibly frustrated by her article and I have no doubt that this attitude will come over loud and very clear in this piece of writing.

It was very disappointing to come home to Australia with people thinking I had worked for a tool of Chinese propaganda.

This was not all the case as I will argue throughout this.

Although China is known for its protected media, Australia and England, where most of the ONS staff at my venue were from, are definitely not.

Did Magnay emerge from her mother’s womb clutching her Walkley with a world of knowledge pre-loaded inside her head?

Highly unlikely.

I think she at some stage was an “inexperienced wannabe journalist”, just like those that she says the Olympic News Service (ONS) employs.

I am 22 and yes, when compared to Ms Magnay I may be considered as being inexperienced.

But by writing off on this rant, Magnay makes it obvious that she is not a learned judge.

She must have known very little about the people that made up the ONS for the 2008 Beijing Olympic Games.

Unlike Magnay, Korporaal seeks out the official word from media veteran and ONS boss Steve Dettre on what the service provides, and thus, what its employees must do.

Korporaal notes that the ONS exists to “supply the massive volume of raw data, results, official biographies and quick comments from athletes”.

The majority of the team on which I worked were more than qualified to do the task for which they were employed.

On my team at the National Aquatics Center – the Water Cube – there were approximately 25 very different and talented individuals working to collect and publish flash quotes from competing athletes.

This team contained three people who had worked for previous Infostrada events, one of whom spoke fluent English, French, Spanish and a little bit of Portuguese.

We had a Chinese man of age forty-something, fluent in both English and German, who was taking his annual leave from his role as the Director of an engineering firm in China to volunteer at the Games.

One of my fellow University of Newcastle colleagues works as a broadcast journalist, while another has had experience in the magazine industry.

Another colleague and I have worked together for the last two years as sports reporters for a local Rugby League team and many of the team have seen their work published in local newspapers and University publications.

None of us have Walkleys, but Magnay, like I’m sure you did a long time ago, we have to start somewhere too.

The job of the ONS is not to be “journalists”, it is to provide journalists with the tools to better do their jobs.

As Korporaal explains in her article, journalists from smaller countries or smaller publications often have difficulty following their national team around for every event at every venue.

Through INFO2008, the ONS information database accessible during the Games, the ONS allow a journalist with limited resources to write as though they witnessed their favourite athletes compete first hand.

Magnay’s main cause for argument in her piece is her perception of the ONS as another arm of the infamous pro-China propaganda machine, not as an independent news service.

I fully support Dettre’s comments on the political stance of the ONS in Korporaal’s article.

He says that he does not care about “bringing down the government” and from his view too many journalists are focused on this.

His focus is on getting “good flash quotes”.

Magnay’s concern is that no political comment she heard through the Olympics was published on INFO2008.

Although I disagree with some of the policies of the Chinese government over the last one hundred years, I would not, and was told not to, self-censor on any comments that I heard during the Games.

I myself asked a question on this issue to Dettre during our training.

He said that he didn’t want ONS reporters to be the ones asking the controversial questions but he said to listen intently if a journalist decided to, and record any such responses.

Dettre said that we should, as all journalists must, remember who we were working for, but to ensure we still did our jobs as objective reporters.

Based on our training and the thoughts I gathered during this time, my idea of the ONS was that we spoke to athletes about their Olympic experience and their extraordinary athleticism.

When Australian diver Mathew Mitcham, the only openly homosexual male athlete at the 2008 Olympics, was jubilant after taking not only the final diving Gold of the Games but Australia’s first Olympic diving Gold since 1924, my instincts told me that the Australian media would prefer to know Mitcham’s favourite colour before they would give a flying proverbial about his views on Tibet.

I really did not see the relevance of asking any such things at any time throughout my work as a flash quote reporter.

Whether or not it was just at my venue, and my friends tell me it wasn’t, I did not even hear any comments that would meet Magnay’s standards of exciting political comment.

Quite honestly, am I naïve to think that Olympic athletes may just want to speak about the events in which they have prepared to compete for as long as they can remember?

I don’t think I am.

And as Korporaal states in her article, the ONS concentrate on Olympic sports events only, and not “outside events or political demonstrations”.

An important point Magnay neglects to address is the editorial structure of the ONS.

As the big-shot blogger she is now, Magnay must have forgotten that those perceived as “young” and “inexperienced” usually have to report to someone higher up the ladder.

By the time the flash quotes we collected hit INFO2008, there would be at least four sets of initials at the bottom of the report.

The Central Editorial Team (CET), a collection of highly experienced sub-editors, always had the final say on whatever went to print.

And this team was not simply made up of Chinese political figures – media professionals from around the world were in the majority.

Zimbabwean swimming multi-medallist Kirsty Coventry made comments regarding the conflict in her home country during a press conference following one of her medley events.

I recorded what she said about the current state of Zimbabwe and was not surprised when it was published on INFO2008 with minimal alteration.

It is really all just a matter of relevance.

The example Magnay uses to illustrate how the ONS were simply attempting to “bore the pants off inquisitive journos” was a quote taken before the Olympics had begun.

The ONS can only report what the athletes are saying and if that is “bland and clichéd”, blame the athletes and the media advisors that train them.

Magnay only example of censorship was in regard to Australian rower James Tomkins’ response to a political question.

This was not recorded by the ONS.

I did not work at the rowing and undoubtedly, the CET at every venue will vary.

I do agree with Magnay’s comment that this was “disturbing”, but only if the ONS did not make this comment available on INFO2008 for political reasons.

It frustrates me immensely that Magnay criticises the whole of the ONS on the basis of one incident, the motivation or reason for which is officially unknown by her or by the general public.

Coming from a country whose worst political scandals are started in Central Coast night-spots, most Australians have a much greater interest in sport than they do in governmental kerfuffles.

In Korporaal’s article Dettre explains why Australians are used in such high numbers by the ONS.

He says that “Australians are probably more easy going in environments such
as the Olympics” but that they are still “can-do people” and do whatever has to be done to do the job.

I found this to be very true through my experiences in Beijing with over half of our team at the Cube being Australian.

The other half of the team was made up of volunteers from the United States of America and China.

That is not to say we did our job any better than these other volunteers but we definitely had an advantage over the Chinese volunteers at times.

Writing for an English language based news agency is a challenge when English is not your native tongue.

The majority of athletes speak at least some basic English and after some difficulties with staff from translation services not speaking English (most spoke only Chinese and their second language), it became more efficient to take simple flash quotes in English.

For future events in non-English speaking nations, Infostrada should most definitely consider employing reliable English speaking translators, in the same way they do with their paid supervisory staff.

This would allow ONS teams to better do their jobs and provide higher quality information and quotes for journalists to better do their jobs.

Although I have illustrated my discussion with supporting evidence, I must admit I thoroughly enjoyed my ONS experience and have little criticism of the Service.

I may be somewhat biased in this sense but beyond this, I can see what the ONS and Infostrada attempt to achieve and I wholly support their objectives.

The ever-increasing pressures on journalists have increased the demand for timely, accurate and beneficial information from the ONS.

Within the first few days of Olympic competition, journalists seem to realise how difficult it is to see their nation’s athletes compete at every venue.

After they discover the way the ONS functions and what they can expect from INFO2008, journalists come to rely on the Service.

Many journalists throughout these Olympic Games seem to have focused incessantly on the current political climate in the host nation.

Coming to the ONS for information and quotes about this issue will lead only to a dead end.

Regardless of the host nation, whether that be Australia, Greece or China, the ONS is interested in the Olympics; not the politics.

The ONS is an independent, objective news agency that had eyes and ears at every event of the Olympic Games.

The issue of censorship was something with which I did not have to cross paths at the National Aquatics Center.

There are always individuals who attempt to take their own stance and I believe this was the case at venues where censorship was an obvious issue.

And when you dig specifically for something, a boring quote for example, you will most probably find it.

Elite athletes are trained to deal with the media.

Even if a top sportsman or woman were asked about their political leanings, I believe few would utter anything more than a solid “sorry, no comment”.

As I have discussed, these articles do both reflect my ONS experiences in some ways.

Korporaal shows the official side of the ONS by interviewing Steve Dettre.

Her discussion is based on this, and thus her opinions are informed and her conclusions legitimate.

Magnay writes straight from mind to pen, consulting no-one.

I am disappointed that an influential journalist can write relatively uninformed opinion pieces and disseminate them to the public.

The very nature of an opinion piece obviously allows for this, but as a young wannabe that is not yet worthy of a Walkley, the perspectives, views and judgments of Magnay are no longer worth anything to me.

Sunday, August 24, 2008

In Competition: Week Five

I cannot believe that Olympic competition has only lasted two weeks - I feel like I have been working at the Water Cube for months.


This experience has been invaluable to me both professionally and personally.


Most noticeably, my note-taking ability has greatly improved.


In my last shift yesterday I felt almost disappointed that I was staying on to continue improving.


Being around professionals all day also has a great influence – it makes me feel as though I can definitely succeed somewhere in the media industry.


Throughout this experience, I have had to keep reminding myself that I am in China working at the Olympic Games.


Being part of the Games from an operational point of view, I think it has taken some of the amazement out of the Olympics for me.


Having such close contact with the athletes reminds me that these are real people that work really hard to achieve their success.


During the Diving and Synchronised Swimming this week, my interviewing techniques have been put to the test.


Disappointingly for the athletes, few journalists make it to these events.


In this time though I have been able to step up and question everyone from star-performers to gracious “I’m just happy to be here” competitors to devastated losers.


Although I’d heard that some journalists didn’t think the Mixed Zone at the Cube would be big enough, I thought this was designed and managed very effectively.


This was the most important area for the work of ONS and BOCOG can take credit for ensuring our success.


The press conferences however were another story.


For the most part, these were very disorganised, not run to schedule and poorly managed.


The International Olympic Committee stipulates press conferences should run for around 30 minutes.


The average press conference at the Cube during the Olympics went for 10 minutes.


This has been an incredible experience and I am so very thankful that I was selected for it.



Word Count: 324

Saturday, August 16, 2008

In Competition: Week Four

Olympic competition at the Water Cube began on Saturday 9th August.


My first shift was Sunday 10th August.


Our training definitely prepared me for the job I had to do but I did not expect the atmosphere to be so intense.


In the first week of competition, the aquatics program is incredibly busy.


Our “red shirts” (ONS Reporters and Managers) have done their best to create a successful roster which has worked well for us so far.


Our shifts have been hectic but, compared to my peers at other venues, there are relatively short.


I finally received a pair of uniform pants.


They are still one size smaller than I requested but at least I can somewhat look the part now.


The food and the times it is served has been a problem for our team.


To have the opportunity to leave the office within twenty minutes of the last race to get to lunch is a fantasy - especially when it takes at least a twenty minute wait in line to be served.


The food is quite honestly, disgusting.


I’m not fussy with food, and love eating Chinese food, but every meal I have had at my venue has consisted primarily of plain boiled rice.


The last three shifts though, our team hasn’t even made it to the meal room in the allocated serving period.


The option of sandwiches and fruit delivered to the office would have been of great assistance.


Thankfully we stockpiled a mountain of muesli bars and other assorted snacks to get us through.


This has been an incredibly long, but very rewarding, fun and memorable week.


This morning saw the last session of the Swimming so I am looking forward to a less intense week ahead with the Diving and the Synchronised Swimming.



Word Count: 298

Saturday, August 9, 2008

Venue Training: Week Three

This has been the most exciting and beneficial week of my ONS experience thus far.


I have had numerous opportunities to interview Olympic athletes and their coaching staff.


This work has sharpened my quote-taking ability and interview skills, as well as introduced me to some of the athletes I may need to meet again in the Mixed Zone once the official competition begins.


I was also asked to write a couple of news articles for INFO.


I really enjoyed compiling these and learnt a lot from our International Manager about the preferred style of this news service.


Unfortunately I, along with half of my team, still do not have the full Olympic volunteer uniform.


I have all of it except the pants but this still makes me feel like I’m not being fully professional.


We were originally told that we would receive them before the games begin but now we are being told that we may not receive them at all.


This problem has occurred at other venues as well and it is definitely an issue BOCOG must address.


Our International Manager is frustrated that we can’t all wear the correct uniform and I hope this will not affect my work opportunities during the games.


Problems with accreditation and access occurred again through this week but these issues should not arise once our focus turns to the Mixed Zone.


Another benefit of this final week of training has been learning how to deal with athletes.


Some swimmers from smaller nations are happy to chat with ONS but bigger countries such as Australia and Great Britain denied us access to their athletes on pool deck.


I’m looking forward to tomorrow and I feel as though I am prepared as I possibly can be for what it will bring.


Word Count: 297

Friday, August 1, 2008

Venue Training: Week Two

The second week of our training at the venue has been intense, invaluable and sometimes frustrating.

It has been good to further get to know the team, particularly the Chinese volunteers and the ONS Reporters.

This week we have focused mostly on practical skills in workshops run by the ONS Reporters.

Aurelia, an ONS Reporter, ran a most useful session on shorthand for note-taking.

She copied out pages of symbols for us to learn and organised activities in which we could practise using them.

Compared to what I have heard about some training at other venues, our recent sessions have been very worthwhile.

Later on in the week, we did some simulations in the Mixed Zone.

These covered issues such as moving through packs of journalists and where to stand on the Mixed Zone barrier that will enable you to best hear the athlete’s statements.

This gave me a much better idea of how the area functions and how to use it successfully.

We have been told that journalists there may be hard to handle but that we should stand our ground.

We, as ONS volunteers, have as much right to be there as they do.

I have become a little frustrated at my venue due to my lack of real interview opportunities.

I am yet to interview an athlete at the venue when most of my colleagues have done at least one.

I am hoping this will be remedied over the weekend training sessions.

Another issue at the Water Cube is access to athletes on pool deck.

Some of our team have had trouble being admitted to areas that our accreditation allows us to access.

We noted that this seems to be a problem for some other team officials.

This is most definitely something that the Organising Committee needs to address.

I have learnt a lot this week and I hope that I can put my skills in to practise in a real situation soon.





(Word count: 326)

Saturday, July 26, 2008

Venue Training: Week One

I am incredibly lucky to have been chosen to work at the National Aquatic Centre for the Beijing Olympics.

This was my first preference, so whatever else happens, I am glad I am at The Cube.

For our first week of on-site training, the security has been tight.

I really appreciate this.

It is a massive, iconic venue and admittedly, could be a target for unspeakable acts.

Having to clear so much security makes me realise that BOCOG and the Chinese Government are doing whatever they can to ensure the safety of everyone attending, competing and working at the 2008 Games.

From this early stage, I think we have a team of strong, talented individuals.

With more training and more interaction between team members, I think we will be able to strengthen the bond and work well together.

Our ONS Managers are very experienced professionals and I feel inspired to work alongside such people.

I like the dual-manager system and that it is made clear who should be spoken to about certain issues.

The organisation of some of our training however, has given me slight cause for concern.

We have had a few sessions cancelled at the last minute and others rescheduled with minimal notice.

We have been notified about these changes by an ONS Manager telephoning one team member from our University.

Obviously I am in Beijing to do this job and have no other commitments, but it still causes some disruption.

Yesterday however, we got our roster starting from Sunday July 27th until the end the games.

We also got to meet the Sports Information Specialists (SIS) for swimming and diving.

They are highly knowledgeable, approachable and completely invaluable to our ONS team.

I know that the job of a Flash Quote Reporter will be challenging but I have faith in my own ability to work with our team to produce the level of excellence the Olympic News Service is known for.

(Word Count: 324)